01 About Us

“We”, “us” or “our” means MABLE Brush LLC, DBA HAY! Straws, with its principal place of business located at:

7111 Santa Monica Blvd, Suite B-262
West Hollywood, CA 90046
United States

02 About This Privacy Policy

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information.

We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”).

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information, please contact us at hello@haystraws.com.

03 What Personal Information We Collect

We collect personal information that you provide directly to us.

Contact Information

If you sign up to receive our newsletter, emails, or text messages from us, we may collect your:

• Your name
• Email address
• Mailing address
• Phone number
• Other information needed to contact you about the Services

Payment Information

To order products or services through the Services, you may need to provide payment information, such as your bank account or credit card information.

Your financial information is collected and stored by a third-party payment processing company. The use and storage of that information is governed by the third-party payment processor’s applicable privacy policy.

Survey Information

You may provide us with additional personal information when you:

• Fill in a form
• Respond to surveys or questionnaires
• Provide feedback
• Participate in promotions
• Use other features of the Services

Communications Information

We may also collect information during our communications with you, including information that you send us when interacting with our customer service agents, calling us, emailing us, or sending text messages.

04 How We Use Your Personal Information

We use the personal information we collect for the following purposes:

• To send you our newsletter and other information or marketing about our Services that may be of interest to you.
• To respond to your questions, inquiries, and customer service requests.
• To send notices, updates, security alerts, and support or administrative messages.
• To provide information about Services that you request or that may interest you.
• To monitor and analyze trends, usage, and activities and improve our Services.
• To facilitate contests, sweepstakes, and promotions.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• To protect our rights and property and those of our customers.
• To fulfill contractual obligations, including billing and collection.
• To comply with applicable laws and legal obligations.

05 What Is Our Legal Basis for Processing?

In certain countries, we are required to have a legal basis for collecting and using your personal information.

We will normally process personal information where:

• We have your consent;
• We need your information to perform a contract with you;
• The processing is in our legitimate interests and is not overridden by your fundamental rights;
• We have a legal obligation to collect or process your information.

In some circumstances, we may also process personal information when necessary to protect your vital interests or those of another person.

06 How We Share Your Personal Information

Service Providers

We may share your personal information with vendors, consultants, and other service providers who process personal information on our behalf.

• Data analytics
• Research
• Marketing
• Financial services
• Other business and operational services

Business Transactions

We may share your personal information in connection with, or during negotiations regarding, a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Legal Requirements

We may be legally required to disclose or share your personal information without your consent in certain circumstances, such as to comply with a court order, legal process, or law enforcement request.

07 Your Marketing Choices

When you sign up for a promotion or subscribe to receive our newsletter or marketing messages, we may use your personal information to help determine which products, services, and offers may be of interest to you.

We may send marketing messages to you if:

• You have asked us to send you information;
• You have purchased goods or services from us; or
• You provided your details when entering a competition or registering for a promotion.

If you opt out of receiving marketing messages, we may still send you non-promotional emails.

You may unsubscribe from marketing messages through the unsubscribe link included in the messages we send you.

You can also ask us to stop sending marketing messages at any time by contacting hello@haystraws.com.

08 Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When determining how long to retain information, we consider:

• The amount, nature, and sensitivity of the information;
• The potential risk of harm from unauthorized use or disclosure;
• The purposes for which we need the information;
• Applicable legal retention and destruction requirements.

We may retain personal information where necessary to comply with legal obligations, file or defend a legal claim, or maintain information for evidential purposes.

09 International Transfers

We will ensure that any transfer of personal information to countries outside of the United States takes place pursuant to appropriate safeguards and in accordance with applicable data protection laws.

10 Your Data Protection Rights

Depending on the circumstances and applicable data protection laws, you may have some or all of the following rights:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Objection: Object to certain processing of your information.
• Restriction: Ask us to restrict processing of your information.
• Portability: Request your information in a readable and standardized format.
• Withdrawal of Consent: Withdraw consent where processing is based on your consent.

We respond to all requests from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

11 Changes to This Privacy Policy

From time to time, we may modify this Privacy Policy.

When we make changes, we will take appropriate measures to inform you, consistent with the significance of the changes.

We encourage you to review this page periodically for the latest information about our privacy practices.

Last Updated: August 26, 2026

12 Contact Us

The data controller of your personal information is: